Collaborates with Centor North America’s internal and external teams on technical requests and issues for dealers, field technicians, architects and homeowners while providing accurate, prompt and detailed technical customer service. Coordinates all cases in conjunction with customer service, engineering, manufacturing, and sales as required. This position requires clear and concise interpersonal, written and verbal communication skills. Organizational skills, attention to detail, prioritization and meeting deadlines are vital to the success of a Technical Service Representative. The role involves using independent judgement with limited guidance or supervision. This position will involve varied duties based on management’s discretion. Duties and Responsibilities: As